Brisbane owned tech support
Fast, friendly, on-site & remote I.T. support for home & small businesses.
- Plain-English explanations
- No upselling
- Most jobs done within the hour
Simple, honest pricing
No hidden fees, no surprise invoices.
No upfront payment required.
Tech help for homes and small businesses
Whatever's gone wrong, it gets explained in plain English before anything gets touched.
New Computer Setup
A new laptop or desktop set up properly — accounts, email, files moved across, printers reconnected.
Learn moreNetwork Setup & Wi-Fi Optimisation
Dropouts, dead zones and slow rooms fixed — router placement, mesh systems and modem setup done right.
Learn moreInternet Security & Virus Removal
Viruses, spyware and malware removed, plus the security habits that stop it happening again.
Learn moreHardware Diagnostics & Upgrades
Won't start, crashing or overheating? We diagnose the actual fault and quote parts at cost.
Learn moreEmail Setup & Troubleshooting
Mail that won't send, receive or sync — set up cleanly across your computer, phone and tablet.
Learn morePrinters & Peripherals
Printers, scanners, webcams and accessories installed and actually talking to every device in the house.
Learn moreData Services
Backups set up so it never happens again — and file recovery when something's already gone missing.
Learn moreSmall Business IT
Practical IT for sole traders and small teams — without a lock-in contract or a managed-services pitch.
Get in touchThree steps, no runaround
You'll know what's happening, what it'll cost and roughly how long it'll take before any work starts.
Tell us what's going on
Book online or call and text on 0401 114 166. We'll ask a few questions and tell you honestly whether it can be fixed remotely or needs a visit.
We come to you — or connect remotely
On-site across greater Brisbane with no call-out fee, or by phone and secure screen sharing anywhere in Australia.
Fixed, and explained properly
We assess in the first 15 minutes and give you a time estimate. Most jobs are done within the hour, and nothing is paid upfront.
Simple, honest pricing
No hidden fees, no surprise invoices. You'll always know what you're up for before we start.
On-Site Support
We come to your home or office anywhere across Brisbane.
- We come to your home or office
- $0 call-out fee across greater Brisbane
- Most jobs completed within the hour
- One-on-one hands-on help
- No upfront payment required
Remote Support
Often the fastest and cheapest fix for software problems.
- Via phone or secure screen sharing
- Faster turnaround for software issues
- Available Australia-wide
- No travel wait time
- No upfront payment required
$0 call-out applies across greater Brisbane. Hardware parts billed separately at cost. Labour warranty applies to software issues only.
You shouldn't need to speak tech to get help
When your computer stops working, slows down or starts acting weird, you don't need confusing tech jargon — you just need it fixed.
- Plain-English explanationsNo tech talk. You'll understand what went wrong and what we did about it.
- Owner-operatedAccountability you can call by name. You deal directly with the person doing the work.
- No upsellingOnly what you actually need — and an honest answer when something isn't worth fixing.
- Patient & respectfulEspecially for non-technical users. We won't make you feel silly for asking.
Ethan was very professional on the phone and was able to walk me through the steps to solve the problem with my laptop. Would definitely recommend to anyone who isn’t very confident with technology (like me lol) and needing someone patient to take you through the steps. 10/10
Thank you Ethan for helping me out. I would recommend him highly. Very patient and explained everything step by step. He showed up very quick and didn’t leave until all my problems and probably silly questions were answered…
Great help from Ethan! Computer wouldn’t boot. He updated my BIOS, which I hadn’t ever done, and checked the graphics card — turns out it was faulty. He picked up a new one for me and installed it. Would 100% recommend!
On-site across Brisbane & South East QLD
On-site visits cover greater Brisbane, the Sunshine Coast and the Gold Coast. There's no call-out fee anywhere in greater Brisbane. Remote support is available anywhere in Australia.
Not sure if you're covered? Call 0401 114 166 and we'll tell you straight.
Simple, practical tips to stay safe online
The things we end up explaining on almost every job, written down so you don't have to book us to hear them.
How to spot a scam email before you click
The four things every fake invoice and "your account is suspended" email has in common.
Read the guide
Why one room in your house has terrible Wi-Fi
Router placement, building materials and the mesh question — explained without the jargon.
Read the guide
The 20-minute backup that saves your photos
What to back up, where to put it, and how to check it's actually working.
Read the guideFrequently asked questions
How much does it usually cost to fix a computer?
How long does it take to fix a computer?
Can you offer remote support?
What brands do you service?
How can I prevent future issues with my PC?
How do I schedule an appointment?
Let's get it sorted
Book a time that suits you, or just call and describe what's going on — we'll tell you honestly whether it needs a visit or can be fixed remotely today.
Appointments 7 days a week · No upfront payment · $0 call-out across greater Brisbane